APPOINTMENT BOOKING POLICIES


1. Payment Card WILL BE CHARGED AT TIME OF BOOKING APPOINTMENTS. Payment is due at time of booking appointment.



2. Late- A $10.00 late fee WILL BE ADDED to services if you are 30min or more late.



3. Cancellation- Please give a courtesy call or text to 240-432-3525  A HOUR BEFORE APPOINTMENT. Customer can cancel their appointment through the online email or text reminder confirmations.



4. No Shows/No Call- Sorry, We will not be able to accept anymore appointment request from you.  No refund will be given .



5. Refund- Refund will be given if customer appointment is cancelled up to a hour before appointment. Refunds will take 1-7 days to be credit back to payment card.... NO refund will be given to no show/no call customers.



6. Rescheduling- Customer can reschedule appointment their selves through email or text reminders confirmations 24/7. PrePayments will be credited to next reschedule appointment.

 SHIPPING POLICIES

1. Are all items new, used, or refurbished?

ALL ITEMS ARE BRAND NEW AND WILL BE PACK FOR SAFE SHIPPING.

2. How long is processing time?

 ITEMS WILL BE SHIPPED OUT WITHIN 24HRS.

3. WHO DO WE USE FOR SHIPPING OUR ITEMS?

USPS. www.usps.com. FAST PRIORITY MAIL 

4. What payments do we accepted?

PAYMENTS ACCEPTED through Square.com:  DEBIT CARD, MAJOR CREDIT CARDS, PAYPAL INVOICE.  

5. Will I get a shipping tracking number?

SHIPPING TRACKING NUMBER WILL BE PROVIDED ONCE ITEM HAS BEEN SHIPPED.


6. How long does shipping to my location will take?

ESTIMATED DELIVERY TIME 4-10 DAYS. 


7. What if I order on a holiday?

NO SHIPPING ON HOLIDAYS. ITEMS WILL BE SHIPPED OUT NEXT BUSINESS DAY.


8. Do we ship outside of the United States?

We only ship to United States at this time.​​


​9. Where/how to track my order?

You will need your tracking number. track my order 


10. How much is shipping cost?

We have a flat shipping rate $6.95.



QUESTIONS?

SHIPPING POLICIES